Ethocawas founded in 2005. This company is based in Toronto. This company is the global provider of technology that mainly works with issuers as well as eCommerce merchants to ward off any fraud, recover the lost revenue, as well as prevent chargebacks. Some of the important facts about the Ethoca chargebacks have been discussed in this article.
Top facts to knowing about Ethoca chargeback prevention alerts
Chargeback prevention alerts are the type of services that mainly notify the merchants in case any cardholder has opened a dispute regarding one of their transactions. This mainly allows the merchant to step in as well as resolve the issue with the customer directly as well as helps in preventing a chargeback.
In case the chargeback happens, then the cardholder contacts their bank. There they mainly claim that a charge on their account is mainly wrongful. The bank then investigates, and if they are getting the sufficient cause, then they will issue a chargeback along with reversing the transaction.
Top benefits to know about chargeback prevention alerts
One of the top benefits of chargeback prevention alerts is that they mainly provide the merchants an opportunity to deal with customer disputes. In this way, this won’t be considered as a chargeback in the eyes of the card networks as well as acquiring banks.
If in case the merchant gets a prevention alert for any dispute that they want to fight, they can easily decline to issue or refund. Then their request will mainly proceed as the chargeback.
Ethoca normally charges a fee for every alert they mainly issue. They mainly charge irrespective of the way the merchant mainly opts for dealing with the alert.
The cost of chargeback prevention alerts mainly varies depending on the individual alert count. The cost of prevention alerts mainly varies from $35 to $40 for each alert mainly received.
The chargeback prevention alerts are mainly the short-term solution. The best course of action is mainly aimed to solve the original causes of the chargebacks with the help of a comprehensive chargeback management plan.a
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